Frequently Asked Questions
Find answers to common questions on pricing, setup, integrations, and more.
Billing
- How does the Dynomatic pricing model work?
- What payment methods do you accept?
- How can I get an invoice from my Dynomatic account?
- Is there a free plan available for open source projects?
- Is there a discount available for charities and educational organisations?
- Are there volume discounts available for larger environments?
- How do I cancel my account?
Usage
- How are data points counted?
- How long is my data stored for?
- What happens if I use all of the allocated data points before the end of the month?
- Can I delete a measurement?
- Can I delete a tag?
We treat all data as immutable, and cannot delete tags once they have been recorded in our system. We consider accuracy and storage of data to be of the highest importance, and do not wish to cause confusion by removing data after it has been recorded.
- Can I record measurements from the past or future?
- Does Dynomatic work on mobile devices?
