Frequently Asked Questions

Find answers to common questions on pricing, setup, integrations, and more.

Security & Privacy

  • How can I be sure that my data is secure?
  • How is my personal information used?

    Use of your personal data is described in detail in our Privacy Policy.

    Any information you provide to Dynomatic is treated as completely personal and confidential, and is stored using industry-standard encryption where necessary.

    To find out what (if any) personal data has been collected, please contact us from the email address that you used when registering for our service. Our staff will work with you to provide any information collected, and address any security concerns you may have.

    In a nutshell, we use your personal information for the following purposes :

    • To ensure we provide the best possible service to our customers.
    • To contact customers in relation to system maintenance, downtime or errors.
    • To contact customers if they have opted in to receive news from Dynomatic.

    If you have chosen to receive news and promotional email from us, you can unsubscribe at any time by clicking the link at the bottom of the newsletter, or contact us directly to remove yourself from our mailing list.

    Similarly, if you would like us to delete all your information from our system, feel free to contact us at any time.

  • Where are my credit card details stored?